Shipping Policy
Thank you for shopping with Maison Veloura.
All orders are processed within 1-3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Estimated Shipping Times
United States: 7-15 business days
Please note that shipping times are estimates and may vary due to holidays, weather conditions, or carrier delays.
Order Tracking
Once your order ships, you will receive an email containing your tracking number. Please allow 2-5 business days for tracking updates to appear.
Incorrect Address Information
Please ensure that all shipping information is correct before placing your order. Maison Veloura is not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
Maison Veloura is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.
If you have any questions regarding your order, please contact our customer support team.