Shipping Policy

Shipping Policy

Thank you for shopping with Maison Veloura.

All orders are processed within 1-3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Estimated Shipping Times

United States: 7-15 business days

Please note that shipping times are estimates and may vary due to holidays, weather conditions, or carrier delays.

Order Tracking

Once your order ships, you will receive an email containing your tracking number. Please allow 2-5 business days for tracking updates to appear.

Incorrect Address Information

Please ensure that all shipping information is correct before placing your order. Maison Veloura is not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

Maison Veloura is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.

If you have any questions regarding your order, please contact our customer support team.